Monument Resident Services is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to provide an inclusive, welcoming experience for all visitors.
Limitations
While we aim to ensure full accessibility, there may be some third-party content or embedded features (such as maps, forms, or media from external platforms) that are not fully accessible. We are actively working to improve these areas and welcome your feedback.
What web accessibility is
An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.
Physical Accessibility
Monument Resident Services operates remotely and does not provide in-person services at a public office. However, if you are a resident or property manager we serve and require accommodations related to our service delivery, we are happy to work with you directly to ensure accessibility to our services.
Feedback & Assistance
If you experience difficulty accessing any part of our website or require assistance, please contact our Accessibility Coordinator
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Accessibility Coordinator: Hendrick Marfori
Phone: (703) 386-7805
Email: hmarfori@mymonumentliving.com
We aim to respond to accessibility-related requests within 3 business days.
Date
This accessibility statement was last updated on July 25, 2025.