PRIVACY POLICY
Effective Date: July 25, 2025
Monument Resident Services ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you may provide while using our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, property name or type, and any other information you provide through our contact forms, email communications, or phone calls.
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Automatically Collected Data: IP address, browser type, operating system, pages visited, and time spent on the site (via cookies or analytics tools).
2. How We Use Your Information
We may use your information to:
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Respond to inquiries or requests for quotes
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Provide and improve our amenity services
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Communicate with you about our services or offers
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Analyze website usage and improve user experience
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Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share information with trusted third-party service providers who assist us in operating our website or delivering services (e.g., email platforms, analytics tools), but only to the extent necessary and under confidentiality agreements.
4. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
3. Sharing Your Information
We do not sell your personal information. We may share information with trusted third-party service providers who assist us in operating our website or delivering services (e.g., email platforms, analytics tools), but only to the extent necessary and under confidentiality agreements.
4. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Rights and Choices
Depending on your location (e.g., under the CCPA or GDPR), you may have the right to:
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Access or request a copy of the personal information we have about you
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Request correction or deletion of your information
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Opt-out of receiving marketing emails at any time
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Lodge a complaint with a relevant supervisory authority
To exercise any of these rights, please contact us using the details below.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve your browsing experience and gather analytics. You may disable cookies via your browser settings, but some features of the site may not function properly.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this page regularly.